1. How do I ensure that the variations in the stone look nice on my floor?
    We recommended that you sort and blend the tiles/pavers to ensure an aesthetically pleasing result prior to fixing.

  2. Should I seal the stone?
    We recommend sealing with a penetrating sealer to allow easier cleaning. Sealing gives you more time to clean up any spills before they could possibly mark your floor.

  3. How do I clean my travertine floor?
    Vacuum or dust / mop frequently to remove abrasive substances that could scratch the stone. Always use a pH neutral cleaner or slightly alkaline solution.

  4. What substances can harm my marble floor?
    Marble, travertine and limestone in particular can all be harmed by acidic substances. Avoid acid-based cleaners, vinegar, citrus juices and other acidic substances. Always blot liquid spills immediately then clean with a pH neutral solution.

  5. Can I walk on my stone floor with high heels?
    Metal tips on high heels can damage many floors – not just stone.

  6. Should I buy honed or polished marble for my bathroom?
    Honed marble is generally less slippery than polished marble and is a better choice for a bathroom floor.

  7. Why are some stones more expensive than others?
    Stones that are harder and denser are more difficult and expensive to quarry and process. Quarrying methods vary as well; below ground is more expensive than above ground. Long distance shipping factors into the price.

  8. Why are bigger sizes more expensive?
    The larger the stone, the more difficult it is to process, handle, pack, and transport. Larger sizes also tend to have a higher amount of waste.

  9. Will a penetrating sealer make my floor slippery?
    No. A sealer is designed to penetrate below the surface of the stone. It won’t change the colour or finish.

Installation

Installation and maintenance guideline

Please consult a professional installer and thin set manufacturer for additional installation and maintenance guideline. Below guidelines are informational only and we don’t assume any liability as a result of these guidelines.

  • Please work with professional Marble installer only. 
  • You should only use thin set from above mentioned brands.
  • You should always use white thin set.
  • You should always waterproof your subfloor.
  • You should always use a minimal grout joint. We don’t recommend zero grout joint.
  • You should always use a grout release or sealer before grouting for easy cleaning.
  • All white marbles and limestone must be installed with moisture controlled thin set.
  • We recommend material allowance up to 10-30% extra. Diagonal installations, waterjet designs may require up to 30% extra material.
  • We recommend dry laying all the tiles prior to installation in order to allow desired color selection and blend.
  • Veins, open or closed, natural voids and cracks are normal in natural stone. All these natural cavities are filled with a filler to match the color of the tile. These are considered part of natural stones beauty and character.
  • We recommend sealing all natural stone products prior to grouting and after installation.